Customer Reviews for Goodco Mechanical, Inc.

Goodco Mechanical, Inc.

4.8

2,814 reviews since April, 2013

(814) 238-8180 · goodcoinc.com
State College, PA 16801

Consumer Review Summary

2,814 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Goodco Mechanical, Inc.. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

245 out of 246 said yes

Q: Were we able to respond to your needs in a timely manner?

241 out of 246 said yes

Q: Did the salesperson understand and meet your needs?

241 out of 243 said yes

Q: Was the work performed to your satisfaction?

238 out of 242 said yes

Q: Was the work area left neat and clean?

241 out of 244 said yes

Q: Would you use our company again and recommend us to others?

243 out of 245 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2,293 out of 2,537 gave 5 stars

Q: Timeliness in responding to your needs:

2,202 out of 2,536 gave 5 stars

Q: Courtesy and professionalism of our Salesperson:

13 out of 14 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

461 out of 534 gave 5 stars

Q: Communication and follow-up from the Sales team:

281 out of 312 gave 5 stars

Q: Communication and follow-up from the Salesperson:

167 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

2,349 out of 2,757 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

487 out of 536 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

467 out of 537 gave 5 stars

Q: Condition of the work area after job completion:

2,297 out of 2,539 gave 5 stars

Q: How likely would you be to use our company again?

2,235 out of 2,545 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,097 out of 2,516 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,889 out of 2,009 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,804 out of 2,002 gave 5 stars

Q: Are you satisfied with the quality of the lighting upgrade?

14 out of 14 said yes

Q: Overall experience with the Service Technician:

1,816 out of 1,993 gave 5 stars

Q: How likely are you to recommend our company to another business?

12 out of 14 gave 5 stars

	100% rating 100 by J.S. from Bellefonte, PA on 04/13/24 Verified Purchase "Wonderful experiences with everyone I engage with."
	100% rating 100 by B.R. from Bellefonte, PA on 04/10/24 Verified Purchase "Knowledgeable, professional, and courteous. All interaction with your company representatives was positive. Very pleased with your company!"
	100% rating 100 by D.B. from Port Matilda, PA on 04/10/24 Verified Purchase "I have been very pleased with the workmanship and professionalism of all Goodco staff. I have had plumbing services twice and had a mini-split system installed in my home this past winter. Each time all technicians have been very knowledgeable, respectful, and did top-notch work. I recommend Goodco Mechanical highly!"
	100% rating 100 by M.S. from Hollidaysburg, PA on 04/09/24 Verified Purchase "Skillful and knowledgeable technicians are polite and always on time, doing work efficiently and effectively. Always respond to my emergencies regardless of time or holiday."
	100% rating 100 by P.S. from Altoona, PA on 04/08/24 Verified Purchase "Total professionalism by the tech. Very impressive. "
	100% rating 100 by B.S. from Cresson, PA on 04/07/24 Verified Purchase "Justin is a true professional and it shows through his workmanship and courtesy towards his customers. "
	100% rating 100 by J.M. from Altoona, PA on 04/06/24 Verified Purchase "Never had a bad experience with Bovard!"
	100% rating 100 by B.L. from Warriors Mark, PA on 04/06/24 Verified Purchase "Appreciate the excellent service provided by Connor and the staff at Bovard."
	100% rating 100 by K.S. from Altoona, PA on 04/04/24 Verified Purchase "My service guy Justin is excellent!"
	100% rating 100 by T.L. from State College, PA on 04/04/24 Verified Purchase "Mike is always so professional and does a great job on our plumbing jobs. The HVAC team is as well. We always recommend you whenever we can."

(757 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS